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Frequently Asked
Quick answers about ordering, shipping, custom printing, and more. Can't find what you need?
Minimum order quantity varies by product. For standard adhesive tapes (BOPP, masking, kraft), the typical MOQ is 500 rolls per SKU. For stretch films, it starts at 100 rolls. For machines, single units are available. Contact us with your needs and we'll confirm exact requirements.
Yes — we offer full custom printing including logos, brand colors, text, and barcodes on BOPP and kraft tapes. Custom-printed orders start from 1,000 rolls, with up to 4-color printing supported. Lead time is typically 10–15 business days after artwork approval.
Yes — we export to 15+ countries across the Middle East and North Africa, including Saudi Arabia, UAE, Kuwait, Qatar, Egypt, and Iraq. We handle all export documentation (certificates of origin, packing lists, commercial invoices) and work with trusted freight partners for both FCL and LCL shipments.
Within Jordan: 3–7 business days for in-stock items, 7–15 days for custom orders. International: GCC 5–10 days, other MENA destinations 10–21 days. We provide tracking once your order ships.
New clients: 100% advance payment via bank transfer (T/T) or Letter of Credit (L/C). Established accounts with proven payment history: net-30 terms available. We accept payment in JOD, USD, SAR, and AED.
Yes — we provide free samples for serious B2B inquiries (shipping fees apply outside Jordan). Samples typically include 1–3 rolls of standard products so you can verify quality, adhesion, and finish before committing to a full order. Request samples through the form above or via WhatsApp.